Just emailed...or rather filled in the contact us form at the richmond website. Panic set in after I hit send, wondering if I'd highlighted the right department on the pull down menu. Fingers crossed I did. If not, the subject: enquiry: manuscript status should hopefully get it going in the right direction.
Decided to email right at the 20 week mark (UK time) and see what they say. Waiting a day or two probably wouldn't make much difference in my mind.
Cue the nervous butterflies! :o)